Customer Service

1. Shipping Destination:
– Domestic (within the USA) shipping rates may differ from international shipping rates.
– Delivery charges can be impacted by the specific state, region, or location where the order is being shipped.

2. Shipping Service Level:
– We offer different shipping service options, such as Standard Delivery, Expedited Shipping, and Express Delivery.
– The delivery charge will depend on the shipping service selected by the customer.

3. Package Size and Weight:
– Delivery charges may be influenced by the dimensions and weight of the items being shipped.
– Larger or heavier packages may incur higher shipping costs.

4. Shipping Promotions and Discounts:
– From time to time, we may offer promotional discounts or free shipping on certain orders or for specific shipping thresholds.
– These promotional offers can impact the final delivery charges.

To get an accurate estimate of the delivery charges for your specific order, we recommend visiting our Online Shop and entering your shipping details. Our system will provide you with the applicable delivery fees based on the items in your cart and your selected shipping preferences

After you place your order, please contact our customer service team directly. They will assist you in completing the payment and provide you with a delivery tracking number. This will allow you to monitor the exact departure and arrival times of your package

Shopping on our online store is highly secure. We utilize industry-standard encryption and data protection measures to ensure the safety and privacy of your personal and payment information. Your data is protected throughout the entire shopping and fulfillment process.

After you place your order, please contact our customer service team directly. They will assist you in completing the payment and provide you with a delivery tracking number. This will allow you to monitor the exact departure and arrival times of your package.

There are several factors that go into a our decision to not accept credit cards. However, the most common reason is related to the higher fees associated with payments via credit cards. When a payment is completed with a credit card, there are several types of processing fees that can occur (and can be expensive and costly for our businesses).

Types of processing fees include:

• Interchange fees. Interchange fees are fees for the use of a card during a transaction and go towards the credit card issuer. These types of fees can also be considered swipe fees. Credit cards are around 5.8% while debit cards are more affordable, usually around .8%.
• Assessment fees. Assessment fees are extra charges on the total amount of sales made within each card network each month. Payment is made directly to credit card companies and financial institutions that service credit card carriers. Usually, these charges are between 1.13% and 3.15%.
• Payment processor fees. Payment processing fees are included for additional payment processing services that the merchant may incur to pay for the technology to complete payment. Payment processing fees can range from 3.5% to 5.5% for each transaction. There may also be an annual fee incurred for services as well.

As you can see, these transaction fees and pricing packages can add up, especially for small businesses. Fees and hidden costs can cut directly into profit margins which can significantly impact operations. Some businesses have instituted a minimum charge in order to utilize credit as a payment option during a transaction. When cash is used as the primary use for payment, cash flows can be better guaranteed and assured.

It is worth noting that some businesses accept some card payments, but limit to certain carriers based on higher processing fees. For example, some businesses may accept Visa or Mastercard, but not accept American Express or Discover. Not only are the fees higher, but it can be easier for customers to refute charges and get their money back from the card issuer, requiring chargebacks from the business.

We accept a variety of fast, easy, and direct payment methods, including Zelle, CashApp, Chime, and Apple Pay. These payment options allow for quick and efficient transactions, facilitating prompt shipping of your order.